Privacy Policy
Last Updated: May 17, 2026
Reachtower Systems ("Reachtower", "we", "our", or "us") provides website, communication, automation, and lead-management tools for local home-service businesses (including HVAC companies, plumbers, electricians, roofers, tree services, and similar trades).
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Business information
- Service inquiry details
- Website usage and analytics data
How We Use Information
We use collected information to:
- Provide and operate our services
- Facilitate customer communication
- Send appointment and service-related notifications
- Improve platform functionality and user experience
- Respond to inquiries and support requests
SMS Communications
Reachtower Systems and businesses using our platform may send SMS messages related to customer support, appointment scheduling, estimate follow-ups, service updates, and other transactional communications.
Message and data rates may apply. Message frequency may vary.
Recipients may reply STOP to unsubscribe or HELP for assistance.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information Sharing
We do not sell personal information. Information may be shared with service providers and technology partners necessary to operate our platform and deliver services.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Third-Party Services
Our platform may use third-party providers for hosting, analytics, communications, payments, and infrastructure services.
Your Rights
You may contact us to request access, correction, or deletion of your personal information where applicable.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after updates constitutes acceptance of the revised policy.
Contact Us
Reachtower Systems
Email: [email protected]